KEYDOM is a new word, which has been created based on two essential associations in hospitality: "key" and "dom" (in russian it means "house / home"). The KEYDOM collection consists of many "keys" located in different cities and countries. When we give a room key to our guests, we open them a door to the galaxy of our philosophy, values, principles of our brand's services, thus forming a single "dom" for all of us, wherever we are. KEYDOM believes in a new approach to the guests care, that is why you can feel our support and care even in those moments, you are not in one of KEYDOM's "doms".
KEYDOM tends to discover new unique places, emphasize their individuality, keep the harmony between new technologies and quality of service. While choosing the KEYDOM hotels, guests show their desire to enjoy the life and the moment in full.
The KEYDOM philosophy is fully reflected in its logo, which depicts a galaxy with three planets that embody the endless motion, continuous development and the company's three unshakeable standards: professionalism, flexibility, and hospitality.
The constant interconnection of these standards guarantees that every guest who enters the KEYDOM galaxy gets personalized service, optimal approach to solving all issues, and also turns guests into the discoverers of unique places all over the world.
The KEYDOM service philosophy fully reflects the "Act like GM (General Manager)" principle. Teamwork makes every employee involved in the Hotel's success. Every decision made by the employees can affect the Hotel's success directly or indirectly . That is why all our employees are broadly empowered that allow them to solve almost any issue without contacting the Manager. While making decisions, we use the main principle by asking ourselves only one question: "What would I do in this situation if I am a Hotel General Manager?". The balance bwtween our guests and the hotel's interests is an essential priority for us.